PRIVACY POLICY

Last Updated: February 2025

Honest Window & Carpetcleaning LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard the personal information you provide when you visit honestwindowcleaning.com or interact with us online.
By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide Directly

We may collect personal information you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Messages submitted through contact forms

  • Appointment request details

  • Any information you choose to share with us

b. Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Referring URLs

This data helps us improve website performance and user experience.

c. Cookies & Tracking Technologies

We may use cookies, pixels, and similar tools for:

  • Analytics (e.g., Google Analytics, GA4)

  • Advertising and remarketing (e.g., Meta Pixel, Google Ads)

  • Site performance

  • User experience personalization

You can disable or control cookies through your browser settings.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and provide customer support

  • Deliver quotes, service details, or requested information

  • Improve website functionality and overall performance

  • Conduct analytics and understand website behavior

  • Send marketing communications (with opt-out options available)

  • Manage appointments or service requests

  • Comply with legal requirements

We do not sell your personal information.

3. How We Share Information

We may share information with trusted third parties, including:

  • Service providers who help operate our website or business

  • Analytics and advertising partners

  • CRM, scheduling, or email software providers

  • Payment processors (if applicable)

  • Legal authorities when required by law

These partners may only use your information as needed to perform their services.
We do not sell personal data.

4. Advertising & Remarketing

We may use advertising tools such as:

  • Google Ads

  • Meta (Facebook/Instagram) Ads

  • TikTok Ads

  • Other digital advertising platforms

These tools may use cookies or tracking pixels to deliver relevant ads.

Users can opt out of interest-based advertising through:

  • Google Ads Settings

  • Meta Ad Preferences

  • Industry tools like aboutads.info

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access personal information we hold

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

  • Limit or restrict certain types of data use

To exercise privacy rights, contact us at: HonestWindows@gmail.com

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect.
However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website is not intended for children under age 13, and we do not knowingly collect personal information from them.
If you believe a child has submitted information to us, please contact us and we will remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The “Last Updated” date at the top reflects the most recent changes.
Continued use of the website after any updates constitutes acceptance of the revised policy.

10. Contact Us

Honest Window & Carpetcleaning LLC
Email: HonestWindows@gmail.com
Phone: (541) 531-5526
Address: 211 / 221 N. Central Ave., Suite 118, Medford, OR 97501
(Mobile service only — no customer walk-ins.)